We moved from paper chits to KDS in November and cut average ticket time from 4:45 to 3:58, but the bump bars are failing weekly under grease and gloves. What hardware or mounting setups have held up for you on a 12–2 lunch rush that hits around 150 orders, and how are you coaching crews to keep screens clean and actionable without dragging the line?
, I totally feel your pain with those bump bars; we switched to a more durable aluminum setup, and it’s made a difference. Also, coaching crews on quick screen wipes between rushes helps keep things efficient.
Have you thought about using silicone bump bars? They hold up a lot better under greasy conditions, and I found coaching crews on a quick wipe down every 20 orders helps maintain visibility. It might save you some headaches during that 150 order lunch crush. @masonclark90, would love to hear if you’ve tried any other materials.
It sounds like you’re in a grease battle! We’ve had success using clear screen protectors for the KDS — makes it easier to wipe down quickly without damaging the screens. Have you thought about timing crew breaks to minimize downtime during those peak hours?